Testimonials

Don't just take our word for it

See what people say about ONE AGENCY THE SHIRE

Grace was very efficient in organising the renovations to my Miranda rental unit. Living on the Gold Coast she took the stress out of organising the local contractors & dealing with the Body Corporate. Thanks Grace.

Stephen McIntosh

We didn’t end up buying through this agency, but we’re so incredibly impressed by Adam Wiley I wanted to leave a review. Adam we walked through one of your open homes and really enjoyed how lovely, honest and genuine you were. When we ran into you again at Menai central ahead of another auction we were attending, you sincerely wished us well and gave us great advice for our auction (that was not your listing). This level of kindness, integrity and sincerity is next level - you are a wonderful person! Thank you Adam!

Belinda Naumoska

Grace Huang was incredible start to finish. I was able to get everything signed and completed within only 2 days and she kept me updated the entire time. Renting isn't the easiest of processes but Grace made the experience very simple and she was incredibly professional. Would recommend her to anyone.

Keenan Smith

Fernanda Maslov

Working with Natalie was an absolute pleasure. Her knowledge of the market and local area gave us the confidence to sell from day 1. She was always available no matter how busy she was and always kept us informed. Only a 3 week turnaround on our house, we couldn't be happier.

Kate Davies

Easy to talk to . Awesome and professional service, feeling very easy to talk to Natalie, she is a very honest lady. Thanks very much.

Ruiqing Zhao

I did not hesitate in wanting Liz Butler to be the agent to sell my mother’s property. She is a true professional and really knows the market. She is a great negotiator and got the best deal for the property. She kept me updated with potential offers and she has good social media presence. I would highly recommend Liz and One Agency to potential clients.

Suzanne Croft

I am very satisfied with the service provided by One Agency. After renovating my property, I entrusted them with the rental process. Initially, I had some reservations about the expected rental price, but Gracie Huang’s professional advice changed my perspective. In the end, she found a suitable tenant in a short period, and the rental outcome exceeded my expectations. The entire process was smooth, and I truly appreciate Gracie Huang’s professionalism and efficiency. If you are looking for a reliable rental agency, I highly recommend One Agency.

Ryan Zhao

A Very Professional agent

Janelle Shoesmith

Stuart Corney is a great agent. A stand-up person who has what I believe high integrity and real consideration for his clients personal situatuion. We purchased a home from Stuart in 2021 in Illawong, and everything he told us was spot on.

Nick Wong

I would highly recommend Adam. He does his job exceptionally well. You made selling a house stress free. Adam and his team was happy to help with everything, nothing seemed to be any trouble. Thank you so much.

Tania Betts

1st class real estate agency. Trust

Craig Russ

didi Fitzy

Grace has been extremely helpful with my rental, she's very responsive and I've never had to chase her or follow up. Very much appreciate the service from Grace and One Agency Sutherland

Michael Johnson

This agency (particularly Mary-Anne de Munck) handled a very difficult situation fairly and honestly. I was a tenant with them for two years, and they did their inspections and organised repairs when asked. They are an agency that can be trusted. I heard they are pretty good on the sales side of things too. Give them a go and see.

Michael Davis

We can’t recommend John Michaelis and his team at One Agency Sutherland/ Menai highly enough. From meeting John at the first open home we attended, through to settlement he was consistently professional, kind, genuine, and always available to answer any questions that we had. Thank you so much John for supporting us through one of our biggest milestones, and for helping us secure our dream home with confidence

Sarah Edwards

Great experience working with Adam, Liz and the team at One Agency. Very professional and communication was excellent throughout the process. I can highly recommend them to sell your property. Thanks again!

Rhys Hood

Amazing to deal with! Nat was a pleasure to deal with and made the whole process less stressful as first time buyers! Nat is very trustworthy and had great communication at every step of the process. Would highly recommend Natalie Del-Grande

Maddy Saksida

A really positive experience. Natalie from One Agency was extremely professional and friendly throughout our whole purchasing journey. She responded quickly every time to any small or big question or situation that arose. She made our family feel relaxed during stressful times and made big efforts for us and the kids that truly felt like she was part of our family. I thank Natalie from the bottom of my heart for making this experience, a really positive one.

Ashleigh Howard

Hardworking and caring agent. Natalie worked very hard when presenting our home to the market. Always positive, punctual and kept us up to date at all times. She went above and beyond for us. Would highly recommend this hardworking and extremely caring Agent

Lyn Smith

Adam was professional but empathetic and intuitive to our requirements in sale of our Mother’s home. Adam was an obvious choice when selecting an agent to market and sell our late Mothers home in Menai. He and Liz Butler visited and gave us an initial appraisal of the property for probate along with two other agents. We were both were of one accord when we selected Adam and Liz when we were ready to put the home on the market. They both stood out as genuine and capable and interested in securing the best possible price for the property. He was extremely professional and available while Liz was as professional and primarily our contact, responsible for the day to day sale and negotiation with buyers. Adam lived up to his initial offer to assist in any way he and his agency could assist us, above and beyond the sale role, offering to help in the preparation of the property for sale. This included helping personally with the help of other agents in his office to move heavy items out for collection when needed and referrals to trustworthy tradespeople. Although not directly as involved with the day to day work he was available and would check in to advise and ensure all was progressing well. In summary we found Adam to be professional, honest, genuine and reliable in his dealings with us.

Suzanne Gordon

Paul Sweeney

Syed Sharif

Engaging and smooth agent. We have been around the traps over the past 6 months and seen and reviewed more houses than I care to remember. So too, many of the agents :( We have come across Natalie a few times but once she saw a match between us and the house we purchased we felt as if she stepped up to bat for our team and got us across the line, while I have no doubt she did the same thing for her client. I feel as if we will both walk away happy and Nat made what might have been a more stressful experience smooth as silk :)

Michael Fulton

Natalie is a real professional, always available for any questions or concerns. She has been a pleasure to work with. Thanks Natalie.

John

Natalie was great to deal with. Professional however also caring and great attention to detail. Made selling our house an easy process. Would definitely recommend Natalie and would also use again in the future. Thank you Nat for all your hard work.

Tash K

Do yourself a favour. Natalie is a long time resident of the Shire and specifically west of the Woronora. Her knowledge of the local area is second to none . Natalie is very conscious of the needs of the buyer and seller and will often recommend important points that you as the seller or buyer may have overlooked. In general Natalie is just a down to earth lovely person. Do yourself a favour and engage Natalie for all your real estate needs. Thank you very much Nat

Peter Dowell

I have dealt with Natalie on a number of occasions and she has always impressed me with her professionalism. She always makes time for any questions and concerns and she is a person who genuinely cares. Thank you Natalie for all your time and effort over the years. Could not recommend anyone better.

Melissa

True professional. It was a pleasure dealing with Natalie for my recent property purchase. She is friendly and professional, always kept me informed at every step of the way, and her excellent knowledge of the local area gave me confidence I was making the right decisions. Natalie is a true professional whom I would highly recommend to anyone.

Tonia C

I first met Natalie, (Nat) over 4 years ago at an open house & subsequently purchased the property 2 weeks later. I was greeted with a warm welcome & a big friendly GENUINE smile! I wandered throughout the property at my leisure & was not harassed, rather just enjoying conversation about the local area & the realestate market in general. Since my purchase we chat on the phone like old mates every couple of months & we love sharing stories about our fur babies & properly interests. I would not hesitate to recommend Natalie as your agent just as she will always be mine too. I value integrity & transparency above all especially in business & let’s face it…….buying & selling our properties is a big deal & can be a stressful time! Thanks again Nat for having your commendable “points of difference” You are a gem 💎

Monique Rogers

Lene is great. Lene worked hard to obtain the best sale price for our house, in the available timeframe. Lene is very professional and also personable. Denise & I would have no hesitation in recommending her to anyone needing to buy or sell their house. Thanks, Lene

Jeff Langtip

Natalie and her team have been professional and extremely effective in selling my property. No fuss and great service! 👍

Anna Crews

We would highly recommend Natalie if you are interested in having an agent who actually cares for you as the owners and listens and acts on your behalf! Natalie's communication, support and over and above service was amazing and made the whole process of listing and selling our property easy. No pushy sales talk, no over promising, just hard work and honesty from Natalie. The experience of listing with Natalie was effortless and gives integrity back to the real estate industry.

Michelle Lucas

I would recommend Natalie to everyone that was considering selling or buying a home. Natalie goes over and beyond your expectations. I would never consider using anyone else.

Pamela Purdy

Simply amazing in all respects. I reached out to Natalie a couple of years ago. Natalie kept in contact without being pushy. When we decided to sell the frenzy for real estate was waning and I was nervous. Natalie was there to take all my calls and believe me there were many. She was always so reassuring and calm. Just what I desperately needed. Our house sold quickly, and we are thrilled with the result. She is very knowledgeable and an amazing negotiator. The icing on the cake, she’s a genuinely nice person.

Izzy

Excellent experience. Natalie’s market knowledge, honesty and open communication helped sell my property. I highly recommend Natalie, as the whole process of selling my home was handled with such professionalism and was seamless. Couldn’t have asked for a better result. Will definitely be using Natalie for future purchases and will be highly recommending her to friends and family. Thank you Nat for all your help.

Al Eb

Dream Agent . I bought a property from Natalie. She is a dream RE agent to make your property purchase experience easy and smooth. Throughout the stressful process by its nature I felt I was getting enough support and care by Natalie all the way. She was very helpful and supportive to all my essential queries about the property and the suburb after the purchase too. An agent that gives a buyer confidence and peace of mind indeed.

Stan Smoltis

She sale my house in Menai.and apparent in Sutherland She is the best

Olga Gutierrez

Highly Recommend Adam in selling or buying a house. Very honest and professional.

John Tourvas

Great experience. Purchasing a property with Natalie has been a great experience from A to Z. She's very professional and down-to-earth, patient and honest. Buying is always a stressful experience, especially in the Sydney market, but we've been lucky to have done it with Natalie and One Agency. Thank you!

Alberto Camillo

She will look after you! As a buyer, we found Natalie a delight to deal with. We valued her knowledge and guidance throughout the process, doing all she could to ensure we had the best opportunity to purchase within our tight time frame. Natalie was in constant contact, extremely warm and friendly, and genuinely cares. We have no hesitation in recommending her to anyone selling or buying their home...she’ll look after you.

Janine Sharpe

This isn't a short review because it wouldn't be doing Bret Ransley's service any justice if it was. I was looking to sell my villa. I stopped at One Agency Sutherland first, purely because that's the agency I rented a property through at the time. I had briefly spoken to Bret on the phone. When I arrived for my appointment Bret and Michael Thomson were there. They had their research of my property in hand ready to go. I, like a lot of people, consider working with real estate agents one of those things that can be a bit tedious. Unfairly, I am a little skeptical and judge them by their job title. I was anticipating a bit of a sales spiel from a couple of guys that rate themselves pretty highly. I couldn't have been more wrong. I was so impressed that I signed an agency agreement at our first meeting. I'd planned to shop around for agents, but I felt so confident after meeting them that I had the right professionals for the job. I made the right decision. Bret took the lead and explained to me the whole process, what the service would include, he was upfront and honest which I didn't expect. He told me the potential negatives of the process, explaining my property's value as he saw it. He recommended I sell via auction but explained to me his reasons for this. I thought he was a bit crazy as he gave me a number well above my expectations, but I thought, well if he thinks he can achieve this let's give it a go. Bret was in communication with me throughout the whole process. I said to my partner "Bret is so good he updates me on things before I even know I need to be updated". During the campaign each stage of the marketing was on time as committed to by Bret. Unfortunately, a week into my place being on the market my partner became extremely ill on chemotherapy. I had to call Bret and ask for the auction to be postponed 2 weeks. It was not a problem for Bret, he rearranged the campaign timetable and actually offered to help me paint my villa which we were doing at the time my partner became unwell. Bret wasn't just saying he'd help to get praise or sound nice, he genuinely meant he'd help! I didn't take him up on the offer but I will never forget that he made it. What I really respected was Bret didn't sugar coat things for me through the process. He conducted himself in a very honest, genuine way so I never felt like I had to read between the lines or second guess what he was saying. This is very important to me as selling a home is a pretty stressful experience. My property was sold prior to auction. Bret messaged me on the Sunday to say he would have some news for me the following day and what amazing news he had. Through what I believe to be Bret's passion and drive for real estate he sold my home for well above my expectations. Since my property sold I thought, oh well that's it, it's all done, won't hear from Bret until the day of settlement. Again, I was wrong, Bret continued to check in that I was happy and to see whether I have any questions. He is tireless in his efforts. I truly can't praise Bret enough. He and Michael are just downright lovely blokes, but they know their stuff. They will not let you down. I highly recommend anyone looking, or even considering selling, get in contact with them. Bret and Michael made my experience in selling easy and I can honestly say, fun. I am happy to chat with anyone who wants to hear further about my experience of working with them.

Rebecca Waters

This isn't a short review because it wouldn't be doing Bret Ransley's service any justice if it was. I was looking to sell my villa. I stopped at One Agency Sutherland first, purely because that's the agency I rented a property through at the time. I had briefly spoken to Bret on the phone. When I arrived for my appointment Bret and Michael Thomson were there. They had their research of my property in hand ready to go. I, like a lot of people, consider working with real estate agents one of those things that can be a bit tedious. Unfairly, I am a little skeptical and judge them by their job title. I was anticipating a bit of a sales spiel from a couple of guys that rate themselves pretty highly. I couldn't have been more wrong. I was so impressed that I signed an agency agreement at our first meeting. I'd planned to shop around for agents, but I felt so confident after meeting them that I had the right professionals for the job. I made the right decision. Bret took the lead and explained to me the whole process, what the service would include, he was upfront and honest which I didn't expect. He told me the potential negatives of the process, explaining my property's value as he saw it. He recommended I sell via auction but explained to me his reasons for this. I thought he was a bit crazy as he gave me a number well above my expectations, but I thought, well if he thinks he can achieve this let's give it a go. Bret was in communication with me throughout the whole process. I said to my partner "Bret is so good he updates me on things before I even know I need to be updated". During the campaign each stage of the marketing was on time as committed to by Bret. Unfortunately, a week into my place being on the market my partner became extremely ill on chemotherapy. I had to call Bret and ask for the auction to be postponed 2 weeks. It was not a problem for Bret, he rearranged the campaign timetable and actually offered to help me paint my villa which we were doing at the time my partner became unwell. Bret wasn't just saying he'd help to get praise or sound nice, he genuinely meant he'd help! I didn't take him up on the offer but I will never forget that he made it. What I really respected was Bret didn't sugar coat things for me through the process. He conducted himself in a very honest, genuine way so I never felt like I had to read between the lines or second guess what he was saying. This is very important to me as selling a home is a pretty stressful experience. My property was sold prior to auction. Bret messaged me on the Sunday to say he would have some news for me the following day and what amazing news he had. Through what I believe to be Bret's passion and drive for real estate he sold my home for well above my expectations. Since my property sold I thought, oh well that's it, it's all done, won't hear from Bret until the day of settlement. Again, I was wrong, Bret continued to check in that I was happy and to see whether I have any questions. He is tireless in his efforts. I truly can't praise Bret enough. He and Michael are just downright lovely blokes, but they know their stuff. They will not let you down. I highly recommend anyone looking, or even considering selling, get in contact with them. Bret and Michael made my experience in selling easy and I can honestly say, fun. I am happy to chat with anyone who wants to hear further about my experience of working with them.

Rebecca Taylor

Larry Burdick

I worked for two and a half years with OneAgency, which was in charge of the unit I leased. They were always available for any request, question, or to solve problems. I really want to thank Vanessa and Grace for making this easier for us all the time. We never had any problems, and they were always there for us. I highly recommend One Agency.

Francisco Jara

John Michaelis was fantastic to work with! He made the entire process of selling our property seamless, from our first meeting through to settlement. His quick turnaround on organising everything, regular updates, and professionalism made us feel confident every step of the way. We believe we got the best outcome for our situation and highly recommend John and his team!

Lucie Vano

Kristy has been fantastic and we feel fortunate to have her manage our Jannali property during our non compliant Tenant ordeal!

William Donohue

Jason Ben is very professional and extremely helpful.

Irene kucyk Kucyk

Honestly a great agency to lease with as a tenant, thanks to Kristy Dotta's high level of service. Her professional, attentive and understanding work ethic has made One Agency a pleasure to lease through since day one.

Justin Frassanito

So grateful for the help of Mary-Anne and Jayden, they both are such a pleasure to deal with and have gone above and beyond my expectations . Mary Anne and Jayden are professional, knowledgeable and so lovely to deal with.

Elizabeth Powell

I would like to thank Grace Huang, property manager at Oneagency Sutherland . Grace went out if her way to assist me in a rental application , she was professional and so helpful . It made the whole process less stressful . I would highly recommend Grace as a property manager.

Cathy Dezilva

I've bought and sold with Daniel and can not fault him. He goes above and beyond to make the entire experience as stress free as possible. He exceeded my expectations when selling my property and was a pleasure to deal with. I would definitely recommend Daniel if you are looking for a trustworthy, authentic person who will get the best possible price for your property.

Matthew Jinks

Mary-Anne has been wonderful to work with! She was very proactive in promptly getting our property leased out, she has been very transparent with her communication and upheld a great level of professionalism!

Olivia Ginardi

Shifaa Al-Mashaykhi

Nicolle & Kristy were amazing, it was a pleasure meeting you and we wish you all the best!

Mohanad Mahal

Amal Lal

Best people they've got all the time in world to have nice chat Don't block me I'm just having good old chat don't do me dirty like that

Lachlan Robinson

very welcoming and friendly.

Chin Wei Wang

We have very satisfied with the service provided by One Agency Sutherland. Vanessa was very friendly and very helpful.

Juan Lopez

Josip Lepusic

Excellent! Attentive property managers who care. Very happy with One Agency Kirrawee, Kristy in particular. Excellent work ethics with tenants.

E H

Nicolle and Kristy have been incredible to deal with through the leasing process. Getting our keys yesterday and arriving to the property which was so beautifully (and clean) handed over to us was so refreshing. Thanks to Nicolle, Kristy for the care. Highly recommend

Elyse Bradbery

I have been dealing with real estate agents for many years. One Agency Kirrawee is by far the very best that Ive ever dealt with. They are kind considerate and very professional.

Kerrie Edington

I am very satisfied with the services provided by One Agency Sutherland. Kristy Dotta who is handling my case is friendly and efficient and has consistently given me good advice.

Peter Mazurek

One Agency is a great agent especially Vanessa Cashman who is professional, organised, resourceful, helpful, and very kind.

Jimmy Luvena

Great agency. Always professional, courteous service from Kristy & the team. Recommended!

Andrew Magee

Michael was lovely to deal with and super personable. He was great at communicating, always made sure I was happy & exceeded my expectation's (which were high!). I would highly recommend both Michael & Adam to anyone looking to sell as they’re genuine agents who you can tell, love what they do. Thanks team!

Daniella Wild

Proactive, professional and courteous service consistently.

Philip Lo

Container Twistlocks

Nicolle McBryde from One Agency Sutherland has been an absolute gem in securing an over 55's rental unit in Thomas Holt Village Kirrawee for my elderly parents. She was very kind to our whole family in all of our dealings with her and she ensured that my parents were able to get the place they wanted. Nicolle has been extremely helpful throughout the process and always replied to my queries and emails promptly. I would happily recommend Nicolle and One Agency Sutherland to anyone looking for a new home to buy or rent, or if they are wishing to sell their own home. Very professional service from someone who genuinely cares about her clients. We couldn't be happier!

bonnie summers

One agency has been by far the best agency I have ever utilised. Thank you for all your amazing efforts. Lovely people also. Xx

Natalie Bullock

We are extremely happy with the service and friendly manner that we receive from Kristy and her colleagues. We were surprised that we were the successful applicants. As tenants, we are treated as human beings by One Agency. Great communications. Thank you very much for being so nice to us.

Joel Tiukinhoy

Big shout out to Kristy Dotta, she goes above and beyond with making sure everything is amazing for her customers. She was a huge help in us getting a rental property in Sutherland. Grateful and appreciate of her work. :) :)

Dylan Turner-Williams

If we could give Michael a 10 star rating we would. It has been a pleasure having Michael as our agent to sell our home. His communication and energetic nature is absolutely amazing. He kept us updated at all times. He has worked tirelessly throughout our campaign and achieved an outstanding result for us. He is very honest and reliable and we can throughly recommend him. Thank you Michael

Kaye Dean

Stephanie Drivas has been amazing with my rental search. She has been extremely helpful prompt & responsive to my requests. Very friendly and professional!

Kate Maizey

Mary-Anne is amazing to work with and has been utmost professional and very personable! My wife and I both agree Mary-Anne is by far the nicest agent we have worked with! Highly recommend!

Ian Bihancov

Vanessa and Nicole have been exemplary to deal with. I've had experiences with other agencies falsely advertising properties, not returning calls and I suspect this is something many renters experience. Both ladies have made the process for my partner and I so easy. They have been prompt to answer all my enquiries. I will remember One Agency when it comes time to sell or lease my property.

Rebecca Waters

Vanessa and Nicole have been exemplary to deal with. I've had experiences with other agencies falsely advertising properties, not returning calls and I suspect this is something many renters experience. Both ladies have made the process for my partner and I so easy. They have been prompt to answer all my enquiries. I will remember One Agency when it comes time to sell or lease my property.

Rebecca Taylor

I recently made the decision to switch my real estate representation to One Agency at Kirrawee & couldn't be more delighted with the service I've received so far. They have a personalised approach and a willingness to listen & understand my unique needs & preferences. Unlike my previous experience, One Agency took the time to actively listen and tailor their services accordingly - which is important to me. I look forward to continuing this successful partnership. They come highly recommended by me.

Irena Hardi

Mary-Anne is very down-to-earth and supportive. Great communication and very attentive. Highly recommend Mary-Anne as a rental agent!

Kasia Miziniak

Neveen Hanna

One agency are great to deal with,Mary anne was my property manager,she was quick to get issues fixed,great team thank you

Anthony fichera

J S

Denis King

John,Vanessa & the entire team go above & beyond all expectations regarding Rentals and Sales. You will not find better professionals anywhere.

Glenn Vermeulen

Vanessa working for One Agency is extremely helpful and caring. I've never felt this looked after renting a property.

Kim Löwe

Erin Winch

nice staff, professional

sabrina wu

Vanessa Cashman is such a wonderful manager, very warm and efficient, very happy with her managing our property, always there to perform tenant's requests.

Diana Bonnet

Very professional and great service!

Jason Bentley

I recently had the pleasure of working with Jason Benn and Mary-Anne De Munck, property managers at One Agency Menai, and I couldn’t be happier with the exceptional service they provided during my rental property search. Throughout the process, they were incredibly responsive, promptly addressing all my concerns and questions. In this challenging rental market, they made the entire experience as stress-free as possible, which I truly appreciated. It's clear they genuinely care about their clients. What sets them apart was their high level of professionalism and attention to detail when handling all aspects of the leasing agreement. They genuinely cared about finding a home which suited our needs. If you're in need of property management or are on the hunt for a rental property, I wholeheartedly recommend the team at One Agency Menai. Their exceptional service and unwavering commitment to their clients are unparalleled. Thank you, Jason and Mary-Anne, for making this experience so positive.

anita heathcote

Always been extremely helpful and a pleasure to deal with.

Mark Bollard

Tara Adamo

Prompt on time and friendly staff.

Liena

I would like to say that Nicolle and team has been fantastic throughout the lease process. I was a bit delayed on the day of my inspection, thanks to Syd traffic, however Nicolle took the time to accommodate my delay. From inspection to application and referral verification, Nicolle and team has been great. They have communicated clearly and on time and has been very helpful. Also, after moving in, we have few questions and concerns about small things in the property, Nicolle has been really helpful clarifying and assisting with that. I would recommend them any day to anyone for property related matters.

srijan chaudhury

Can highly recommend One Agency Menai Senior Property Manager, Mary-Anne de Munck. Mary-Anne is extremely thorough and addresses any concerns regarding our rental property in a very timely and efficient manner. Thanks for your service Mary-Anne.

Catherine Sip

The One Agency team are friendly, responsive and honest. A real pleasure to work with.

Rafic Habib

One Agency Sutherland have been great real estate agents to rent from. Very efficient in taking care of any issues regarding repairs or maintenance.

Radz Radhika

Clean quiet lift access close to everything

Natasha

Agency always provides prompt professional, friendly service.

James Blond

Vanessa has been doing a great job on looking after my property.

T Ng

Great experience with One Agency! Especially with Mary-Anne De Munck. She is knowledgeable, experienced, great customer service/people skills. Highly recommended!

Valentina Jovanovic

Great business and team. Vanessa is a standout, very experienced and professional in property management.

Paul Kelly

The unit we rented for nearly 5 years was exactly what we needed. It became a home to us and we got to know our neighbors, who we still keep in contact today. The team here at one agency really do try and help. With any repairs they were on it and it was such a pleaser to work with Kristy. She is an excellent realestate agent and I would say the best one we have ever had. Thank You Renee + Reo xxoxo

Reo lynch

Vanessa the property manager, is the most professional manger that we have ever had. Her attentiveness and promptness to any emails, phone calls is always spot on. Nothing is ever a problem, and will work in with you to attend to matters

Karyn BEGGS

Very good agency. Much appreciated the knowledge that the property managers have.

J

Mary-Anne at One Agency Menai was managing the property i was renting when the owners suddenly decided they needed come back. The lease had run out & I was quite anxious about where I'd end up. Mary-Anne was able to match me up with a better property at a cheaper weekly rent in no time at all. She did it in double quick time & turned a tricky situation into one of peace of mind. We couldn't thank her enough.

Peter Mick

Gab L

Lovely accommodation and facilities . One Agency have been helpful and good agents. Freindly and professional Mary-Anne de Munck, JP Senior Property Manager

John Barber

mary anne Is doing a great job managing our property. She was able to secure a new tenant quickly and is keeping the property managed to a good standard with regular visits.

James Norquay

I highly recommend Mary-anne and the team at One Agency Menai for all your real estate needs.

Mitch Pappis

My husband and I have rented a property through One Agency Menai for more than a year. Our property manager Mary-Anne has been amazing to deal with. The best property manager we have dealt with in our years of renting. Thank you to her and the team for making everything smooth and easy!

Kayleigh Bradley

Answered my questions and very friendly service

Diana Konakas

One Agency Sutherland have managed our townhouse for some time now. We have found Kristy and Nicolle very proactive and helpful in managing, maintaining and assisting in any matters that arise. They are very helpful and attentive. We have no hesitation in recommending One Agency Sutherland.

Tonyvera Deguara

Very prompt service in getting back to me

angela whanarere

Pat S T Lam

George Esber

Good agency for renters, always respond to issues very quickly!

William Livingston

Bree and Daniel and the One Agency team are amazing and treat your properties as if their own. I work in Strata Management and work with Property Managers and Agents daily this team go far and beyond. Cant recommend highly enough.

Stephen Neil

Vanessa has been absolutely brilliant to deal with. Always prompt returning my enquiries and contact with her has been really easy. A shame to lose her as my agent because in all my years of renting, she has certainly nailed being the best ever. Well done !!

Tracey Gill

Exceptional and caring Real Estate Agents. They have always gone out of their way to be helpful to me over the 7 years I have rented through them, from the original Harcourt’s, to Shire Living and now One Agency. I would definitely recommend Vanessa Cashman and John Michaelis for rental or selling/buying.

Manuela Vasington

Jonny Hibbard

Like the service as described

Frank Tao

Fast service and friendly staff. Thank you so much.

nyamsuren b

One of the most attentive and thought out Rental Agents in the business. Organised and ready to constructively take action with good tenant relationship.

Alan Wu

One agency Kirrawee have been looking after my properties for the last three years. I have nothing but praise for John and Vanessa and the whole team, they have been nothing but professional and providing amazing service, from the advertising of the properties to the inspections to the tenant inquiries , organising landlord insurance, organising tradesmen and just updating me in general anything happening in regards to the properties nothing is too much trouble for them. I can confidently say I that having them look after my properties is peace of mind for me and knowing everything is in order and being taken care of .

Michael Ali

they are a great agency to deal with

Deborah Chandler

Outstanding personal and professional service. They helped us secure our dream rental apartment and assisted us through the whole process. Very happy to have such a reliable, honest and caring business by our side. From Michael and Sarah

Solitaire19

I am a first time client, I have found the manager John and Vanessa very diligent and knowledgeable in their work. I left her with a very "messy" job, and so far I have nothing but praise for her and the team. If the task is fulfilled as outlined to me, then I will have no hestitatin to vote them one of the best agents in the shire for residential properties and leasing of them. Jean K

Jean Kwong

My mom rent a unit through them. I am very happy with the communication with them. Normally I email to ask for help, for instance, the kitchen water tap is broken and needs to be fixed. They respond quickly and arrange a plumber as soon as possible.

Cong Zhang

One Agency (formerly Shire Living) have handled my property for a number of years now and the service has been excellent. I have dealt with most of the team but, in particular, John and Vanessa. I have found them prompt and professional to deal with. and would certainly recommend them.

Kerry Larkin

Always helpful- Always kind- seriously good team- Anne-Marie is excellent Thanks Team

Michael Kane

Very good service and very nice staff for communicating highly recommended. The best Realstate agent in Sutherland shire.

charbel Khairallah

I had an absolutely amazing experience with One Agency Sutherland! I cannot praise Nicolle enough for her exceptional professionalism and remarkable efficiency. From start to finish, they made the entire process unbelievably straightforward and completely hassle-free. I was astonished when they managed to find the perfect tenants for my property within a mere three weeks. Moreover, their excellent communication skills ensured that I was kept well-informed throughout the entire journey. I wholeheartedly recommend One Agency Sutherland to anyone in need of exceptional real estate services. They truly went above and beyond my expectations!

Adis K

Nicolle and Kristy have been absolutely amazing with getting our unit ready for sale. From quotes to organising work in our short time frame they have been a massive help. They are very professional and have communicated with me every step of the way. I would 100% recommend!!!

Samantha Hampton

Mary Anne has managed my property for several years. I have never found property manager who is as thorough and professional as her. Great service!!

Daniel Di Martino

It’s been great dealing with such a fantastic agency these past three years. Best property managers I’ve had and also the professionalism of Mary Anne. Great asset to the brand

Marcus Johnson

Every engagement I have experienced with One Agency Menai has been consistently exceptional. The entire team, particularly Adam and Mary-Anne, exemplify professionalism and have been fantastic to communicate with. Looking forward to catching up with Mary-Anne again soon!

Tegan C

I first came in contact with local agent Marko Maric that I met while walking on the streets in my area. Once we started to talk, it was obvious to me that he is the agent that I would love to do business with, kind, passionate, knowledgeable and he actually listened to my concerns, so when my house was getting close to be rented I called him in, he came and he introduced me to their rental property manager Nicolle McBryde. She happened to be just as pleasant to deal with like Marko was. The communication with Nicolle was just so easy, she took time to listen, kindly reported back to me any new updates and waited for my decision. Now being in business with them for 7 months, I can just say: amazing, well done OneAgency, and I would highly recommend them to anyone that is looking to buy or sell, 10/10

Dubravka Rudar

Daniel is a fantastic and honest guy always goes above and beyond!

kris Karanasos

The support and knowledge I have received from One Agency, is second to none, quick courteous responses every time.

Andrew Matheson

In July 2022 I needed to change the agency to handle my rental property.I chose One Agency and was introduced to Melinda who was in charge of rentals.She has always been very efficient in all areas and has handled any problems with my tenants quickly and confidently with great results.

Leanne McM

Thank you to Kristy and Nicolle for helping us with finding a great rental! We were appreciative of how helpful they were with answering all of our questions and making the process so smooth.

Isabel Dib

Thank you, been very pleased with the service

Robyn Poulson

Craig Russ

We could not have wished for a better outcome. Adams team are professional and communication was 110% the entire time. Adam and Jason's experience with the local 2234 market was superior to competitor agents, nothing was rushed or pressured. Selling our family home was and emotional experience with many Highs and Lows , some with tears... Adam and Jason were there to support the emotions and settle the nerves. Even after the sale, they continued to support and offer advice on potential new purchases. If you do not use ONE Agency Menai you are doing yourself and injustice. We are one happy vendor ! Wendy and Mick.

Wendy Stanton

Extremely happy with the staff at One Agency friendly, helpful at all times. Would always be happy to recommend

Yvonne White

I appreciated Kristy keeping in touch during the application process. She followed everything up quickly and was friendly and professional.

Sayra Layt

We have worked with Melinda O'Malveney on several occasions and her experitize and local knowledge is first class. If your going to sell talk with Mel !

Ashley Churchill

Kristy and Nicolle are the powerpack duo that can magically get things done. They are amazing at what do and I would definitely recommend them for managing properties

Soma Mazumder

Nicole and Kristy, recently successfully rented by 4-bedroom house in Port Hacking. I was very impressed with their knowledge of the market, with Nicole spending time to explain the market dynamics and rental prices in the area to ensure I was informed on the appropriate market rate. The team at One Agency were very thorough undertaking an inspection of the property as if it was their own and this was important to me as I wanted to ensure my property stay's in good condition for my renters. Nicole and Kristy found lovely tenants. The team at ONE agency go above and beyond in all areas of property rental. I would thoroughly recommend this team if you're considering renting your property out. If you are a renter, I also recommend One Agency as this group have a fabulous portfolio of properties. You won't be disappointed in their excellent customer service!

Nicola Dorling

One Agency are genuine, reliable and friendly agents. They helped us find a great home in Menai. Highly recommended!

Andrew Crawford

We could not have asked for more from Liz and Adam at One Agency. Their professionalism, honesty and genuine care made the process of selling our home seamless. Their off-market approach capitalised on recent sales in the area and connected our home to real, potential buyers. Not only was the sale extremely quick but our selling price was beyond our expectations. From day one, Liz and Adam instilled confidence in their selling capacities, and they proved this through each stage of the selling process. We cannot thank Liz and Adam enough for their dedication and time that went into selling our house and we highly recommend them and the One Agency team to others.

Rebecca Parsons

Great Service !!

Emmanuel Kay

Great ti deal with friendly and straight forward advise

michael teasel

farnoosh raofian

Colin Hardy

Beautiful people Rundle Place

Robyn Poulson

They are professional, amazing & doing great ! We love them !

info harmonymarble

Daniel is a champion and a pleasure to deal with

Big G

Courtney has been a great property manager to date and has been incredibly helpful in explaining the nuances of property management to someone new to the process. Thank you for your help so far!

Steven A

Nicolle provided amazing knowledge and advice on the Engadine property market. Nicolle was very professional and responsive to all of our needs and would reply within hours. Our property was leased out within a matter of hours. We can’t speak more highly of Nicolle and the One Agency Meani/Sutherland, they have made leasing out our property seamless and stress free and provided such a great comparative service. I would highly recommend to others.

Elise Ryan

Daniel and his team are great to deal with. Just bought my first home with him. They have gone above and beyond to make me happy. Big thanks to Daniel and his team

steven fajloun

Ive always found this agency to be prompt, very helpful and reliable. I Would recommend them to anyone looking for a new place to live.

David Barr

There is not much I would be able to say to express how grateful and thankful I am to Daniel, Bree & Maddi! They went by and beyond for us and made the process as smooth and stress-free as possible. They are just so professional and friendly and overall just absolutely amazing to deal with. The communication throughout the whole process was just above miles above the rest. I would 100% recommend them to anyone! Thank you again One Agency Engadine Team!

Kat P

Daniel from One Agency Engadine went above and beyond to manage and sell my property for a market record. Very professional and experienced in his field, I would happily recommend Daniel Makovec to anyone looking to sell or lease and I will use him again in future ventures.

Daniel Willoughby

The One Agency Menai/Sutherland team have been very responsive and professional. From their initial consultation visit, they openly discussed the market options, displaying a high level of professional knowledge. Their advertising was exceptional and were able to secure an appropriately vetted tenant within the first week of their advertising campaign. I strongly recommend the team from One Agency Menai & Sutherland.

Patrick Gordon

The team at One Agency Menai/Sutherland were amazing in getting my apartment rented. Super professional, friendly and I couldn't have asked for a better job/people to manage my property :)

Taylor Hartmann

I recently rented a property through Nicolle at One Agency Menai. Nicolle has been fantastic and efficient in changing my move in date when needed. Callum and Courtney have also been extremely helpful and responsive. Highly recommend this agency!

Belinda Le Fevre

Courtney was extremely helpful and professional in providing information on this property

Mikaela Harry

Every interaction we have had with One Agency has been great. As a first time renter, they were able to help us secure the property we looked at. It was exactly as it was advertised and the contract was very thorough and specific which left no grey area of responsibility at all. Communications are always answered quickly, including the hot water system problem which was rectified on the day we notified the problem. I believe it will be very hard to find a better team to rent from.

Paul Rigg

Martin Hayston

Nicolle is super friendly, professional and helpful. My family are super grateful to have such a wonderful property manager.

Teigan Griffin

Thank you Jason for assisting us in purchase of our property. Much appreciate. It was great working with you.

Shelly Sharma

You cannot go wrong the professionalism and service from this agency. Thank you very much.

AJ Meow

After living in our home for 31years it comes at time when you realise it is time for a life style change. Once that decision was made Natalie made the rest easy. Nat advised us how to declutter (It was good to get feedback from people we know how good the house looked). Every open house she asked how we were feeling .Her advise to bring our Auction forward a week paid off. A big thank you to Nat , Adam and The Crew at One Agency your Professionalism and Empathy is next to none .We would not hesitate to recommend Natalie Del-Grande and One Agency if you are looking to sell your home. John and Trish

Patricia JOLLY

I can't recommend Lene Mitchell, Adam Wylie and One Agency highly enough. They kept us informed at all times and were available any time we needed to talk. They went out of their way to get us the best price they could. They have integrity and were always professional . They work together as a team and are all very involved in the process of selling. I would definitely use them again to sell any future properties.

Tracey Turney

Donna Stewart

The team at One Agency Menai are the best. The main reasons are they are accessible to talk to at any time, responsive to issues, offer assistance if planning to relocate even if it’s not to one of their properties. A Family feel which to be honest is severely lacking in the property management market unfortunately. Couldn’t praise Adam, Kate and the team any higher.

Scott Whittaker

Annah maridadi imedi

Laura Magro (Loz)

The team at One Agency as all around amazing. We have been dealing with Nicole McBryde and it has been a fantastic experience. They are very friendly and super responsive!

Kristie Oldfield

From our first meeting with Adam and Jason we knew we had picked the best agents in the Shire, and having now bought and sold through them in the space of 4 weeks, those thoughts have been confirmed. They went above and beyond, consulting us every step of the way, were always available and even managed lots of laughs while dealing with the stresses of the current unpredictable property market. We couldn't be happier with our experience with them. My only recommendation - don't go anywhere else!

Deb Cramsie

Honest, reliable and professional. Couldn't be happier with our experience. Thank you so much Adam and the whole OneAgency team!

James Glissan

Adam and the Team at One Agency were amazing. Completely professional, however empathetic and demonstrated a deep understanding of the local market. Thank you so much for all that your did for us, especially your understanding and support, during a particularly difficult time. Highly recommended.

Diane Nolan

Lene was absolutely brilliant in keeping us up to date with all facets of the market, for the sale of our property, very re-assuring right up unto the day of the auction she answered every call we ever made and even called us in the evening to communicate any information she thought we would need. She was always amazing at keeping our nerves at bay. Lene would even pop in early for our open days and give us a hand getting our home ready. Lene is the best wing women in the real estate game. So do yourself a favour and lock in her details in your phone.

shellie coan

Brooke Hatcher

Adam and his team from One Agency were extremely professional, with great communication and understanding throughout the whole process of selling. Adam kept me informed through every step of way through to Auction day and offered ongoing support during this very difficult process. I highly recommend One Agency and Adam for all your property needs.

Nadine Clark

Lene Mitchell exhibits an accomplished knowledge of real estate combined with a customer service ethos second to none. Local knowledge is key to Lene's success which I found to be both enlightening and somewhat refreshing when selling my home. Every request was meet with a professional response with my interest at heart. As a sales agent, Lene is one of the best in the business.

Kevin Ryan

Lene Mitchell has years of experience in the industry, Lene has previously owned her own office in Bangor shopping Center. No one survives in this competitive industry unless they have market knowledge, a pleasant personality and most of all honesty and integrity. Lene processes all of the above.

Rod Edmonds

Just a quick note of praise for Lene Mitchell from One Agency Menai/ Sutherland. My Wife and I have had the pleasure of Lene, assisting us in selling our home and in appraisals of our current unit. We have found Lene to be honest ,polite and a great communicator with us and people seeking to buy our previous home resulting in a great sale. She has a great knowledge of the real estate market in the Sutherland Shire and recommend her as one of the best estate agents. Bruce & Debbie Taylor.

Bruce Taylor

When it came time to sell our family house, we contacted Lene. After a great 6 week campaign we went auction, with a fantastic result as we reached a new suburb record. We know that it was Lene professionalism that lead the charge to the end result. I would recommend her services to anyone wanting to sell their home.

Rob Adam Refrigeration

Lene' certainly knows her work, she is professional while being very friendly, a very trusworthy agent who sees your sale to the end with a great result

Jan Turney

Derani Mercer

So over the moon with my experience with One Agency Menai. Something which I had been dreading was made so seamless and stress free thanks to the care and dedication from Lene and her whole team. The communication was outstanding I was informed of every action being made and what the possible results could be on both ends of the scale. I cannot express my gratitude enough for Lene's incredible support and dedication and of course our overwhelmingly successful end result!

Belinda V

One Agency Menai are fantastic to deal with! Especially Stephanie Drivas who is the most helpful, knowledgeable, approachable and professional individual that I’ve had the pleasure of dealing with in a long time. Highly recommend this team for all your property needs, Zoe

Zoe Wheeler

Lene is so easy to work with; she is knowledgeable about the local area and whats happening in the housing market, She always promptly provided feedback following open houses so we had a clear idea of what was really happening during the sale of our property. I can highly recommend Lene as an honest, professional agent who knows her stuff!!

Dianne Trevallion

They advertised my rental property at Janalli for one week, got a huge number of interested people through on the first and only open day. They got way and beyond more than our expected rent. Can not recommend Lene and the team of One Agency highly enough. Would highly recommend their services.

rob adam

Having never sold a home before, and doing so as a single parent with three children, engaging Lené Mitchell as my Real Estate Agent was the single best decision that I made in the entire selling process. Lené builds rapport quickly, and I learned early on to trust her judgement based on her extensive market knowledge, and her many years of experience in the industry. At my request she offered recommendations for building inspectors, conveyancers, and mortgage brokers - all proving to be positive experiences - and at no point did I feel pressured when it came to offers or auction time. Lené's patience and professionalism were second to none. What I found even more valuable though, was Lené's genuine interest in my story, and the emotional support and guidance she gave me throughout the whole selling process. No question was left unanswered, and I felt comfortable contacting Lené at any time of the day with any query - large or small - and I remain incredibly grateful for her endless reassurance. Overall, what could have been a very daunting process for my children and I, turned out to be an empowering experience from beginning to end. And once my home was sold, Lené was still there offering her expertise and genuine care to help me find a new home for my family, continuing with her support well beyond expectations. I cannot recommend Lené Mitchell highly enough to anyone who is embarking on selling their home, and I will personally carry the positive experiences I have had throughout this process, forward with me into whatever challenges life has in store for me in the future. Thank you is not enough, Lené!!

Julia Illingworth

Extremely friendly and professional team. I was blown away by their detailed knowledge of the local area and community. I had complete confidence in Lené every step of the way, her transparency and direct approach meant that I was never left unsure about anything through the entire process. It was so refreshing to work with that level of honesty and realism.

Zach Wellfare

I could not recommend Lene enough during the sale of my home, Lene was professional, attentive and went well above my expectations. Thank you Lene for making a very stressful situation to a seamless and easy process

brooke hobson

Great experience with the team who were all highly professional and caring agents. Would highly recommend!

Yasmin

I felt very confident using Lene Mitchell from one agency to sell my house. Her advice and expertise in real estate was second to none. Lene achieved a great price and the process was seamless. I also really appreciated Lene’s availability and negotiation skills during the sale process. I have sold and purchased through Lene and wouldn’t hesitate to engage her services again. Highly recommend.

Tamara Geddes

Lovely staff. Highly recommend

Sarah Salerno

Great crew

Peter Morris

I can highly recommend One Agency. Lene was always professional in her manner. She gave us a realistic value from the beginning. I found her to be honest respectful and always kept us informed during the difficult covid crisis and landed us a great result. Thanks Lene for a tireless effort.

Lorraine Grocott

Tatiana Pak

Communication is the key! My wife and I recently purchased our first house from Daniel and his team at One Agency Engadine. Daniel is very personable and very easy to deal with. Throughout the negotiation process, communication with Daniel was superb. There was no BS and Daniel kept me regularly updated throughout the week. Daniel would almost always be contactable and if he wasn’t, he would return calls in a very timely manner. Once negotiations had concluded this is where Daniel really exceeded, and he is well and truly a step above your ‘average real-estate agent’. Nothing is too much trouble for Daniel, and it is clear he genuinely cares about his clients. Buying a house and dealing with agents can be a frustrating experience BUT Daniel made the whole process a very straight forward one. Would highly recommend Daniel and his team.

Jimmy Vaughan

If you are looking for a GENUINE person and Real Estate business, make sure you contact Daniel and the team at One Agency Engadine. Daniel went way beyond all expectations in his personalised service and professionalism, whilst remaining down to earth. Selling our house within 14 days, whilst I was working interstate and then liaising with my 80+ Mum to sell our unit in 7 days. Both sold well over our expectations and in super quick time. Nothing was too hard for Daniel and the team and we can not praise them enough. Well done Daniel and the team!

Scott Horwell

Craig and Kathy manage our property and do a great job of it. They are really easy to deal with and go out of the way to look after our interests.

James Rosenwax

Really nice staff

Lyn Thompson

One agency Menai are great, helpful and really knew the market, for once I didn't feel like they were selling for the sake of selling. Recommend.

Janelle Paterson

Great people to deal with

stephen kenna

Trevor leighton

A huge thank you to Lene for doing such an excellent job in selling our house. You were very proffessional, honest and very supportive throughout this very stressful time for our family. A big thanks to Adam & Courtney for all their support as well, a great team effort!

Denise Langtip

Natalie at One Agency is lovely. We bought our first house and she was very helpful and honest. Although working for the seller, she is a genuine person and will do the right thing by all parties.

Peter Mav

Daniel was great to us while we were buying, giving us good advice a number of times. I regret that we ultimately weren't able to buy from him.

Jason Persson

John H